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QR scan-to-order

Included in the Pro plan

Scan-to-order removes the wait between a diner deciding and a server being free. It is most valuable at exactly the times it is hardest to staff: a full floor on a Friday night, when the gap between wanting another round and catching someone’s eye is longest.

How a table session works

Each table has its own QR code, printed from the tables screen. Scanning opens the menu in a browser — no app, no download.

The scan starts a table session, so several people at the same table can add to one running bill from their own phones, and the kitchen sees a coherent order rather than four separate ones.

It is the same menu

Items, modifier groups, combos and availability all come from the menu you already maintain. Marking the biryani sold out on the POS removes it from every table’s phone immediately.

Staff stay in control

Orders placed from a table still flow through the normal kitchen routing and appear against the table on the floor plan. Staff can add to the same bill from the POS, apply discounts, and close the table out normally.

Printing and placing the codes

Codes are generated per table and printed from the tables screen as a sheet, so a floor of twenty tables is one print job rather than twenty.

Each code encodes its table, which is what lets an order arrive already attributed. A generic restaurant-wide QR cannot do that and pushes the work back onto staff.

Sessions end when the table closes

A table session is bounded. When the bill is settled and the table is closed, the session ends and a later scan starts a fresh one, so the next party never sees the previous party’s order.

This sounds obvious and is the thing QR ordering most often gets wrong.

What it does not solve

Scan-to-order does not remove the need for floor staff. It removes the queue for the first drink and the second round; someone still has to run food, read the room and handle anything that goes wrong.

Restaurants that deploy it as a staffing cut usually regret it. Restaurants that deploy it to shorten the wait at peak usually do not.

Frequently asked questions

Do diners have to install anything?

No. The QR code opens a web page. That is deliberate — an app install is the single biggest drop-off point in table ordering.

Can several people order onto the same bill?

Yes. Everyone who scans the same table code joins the same session and adds to one bill.

Which plan includes it?

Table management and QR scan-to-order are on the Pro plan.

Try it on your own menu

Fourteen days free, no card required. Setup takes about thirty minutes.